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Niche Oracle EBS/Fusion finance expertise and seniority reduce competition despite metro location.
Requires Oracle EBS/Fusion finance expertise, limiting transferability across non-finance roles and industries.
Explicit 8–12 years, 3–5 years Oracle lead experience, and domain-specific Oracle requirements enforce strict filters.
Lead day-to-day operational support for Oracle EBS and Oracle Fusion Finance applications ensuring SLA and KPI compliance.
Manage incident lifecycle including Major Incident and escalation management, coordinating cross-functional teams and communication with business stakeholders.
Drive service performance monitoring, audit compliance, team leadership, and continuous service improvement initiatives.
8-12 years of IT Application Support experience with 3-5 years in Oracle EBS and/or Oracle Fusion Application Support team leadership.
Strong knowledge of Oracle EBS and Oracle Fusion Finance modules including GL, AP, AR, FA, CM, Procurement, and Purchasing.
Bachelor's degree in Computer Science, IT, Engineering, or related field; ITIL Foundation Certification preferred.
Experience with ITSM tools like ServiceNow or TOPdesk and managing global production support operations.
Experienced in managing and leading Oracle EBS and Fusion Finance application support teams in a global, SLA-driven environment.
Proven track record in operational excellence with strong incident, escalation, audit, and compliance management under ITIL best practices.
Ability to lead service improvement, manage stakeholders, and oversee technical and people management responsibilities effectively.