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Tier-1 employer and metro location increase competition, but senior platform specialization reduces applicant pool.
Strong ServiceNow platform expertise and CMA preference limit cross-industry transfer, increasing background sensitivity.
Explicit 10+ years and preferred CMA plus executive engagement make screening highly selective.
Define and maintain platform vision, strategy, and governance aligned to enterprise IT and business objectives for ServiceNow.
Provide architectural guidance and establish governance frameworks to ensure platform scalability, risk mitigation, and consistent standards across all delivery teams.
Engage with CxO, enterprise architects, and platform teams to influence technical decisions and drive adoption of best practices across a multi-team program, with up to 50% annual travel.
10+ years in enterprise architecture, solution strategy, and program leadership.
Experience engaging at executive level to influence platform direction and business outcomes.
Proven expertise in defining enterprise-scale architectures and governance models, including platform strategy and integration patterns.
ServiceNow Certified Master Architect (CMA) or similar architecture/governance certifications strongly preferred.
Demonstrated ability to operate as a program-level architect guiding multiple teams toward a unified platform vision.
Experience in strategically integrating AI into workflows, decision making, or problem solving within enterprise environments.
Established credibility as a trusted advisor at executive levels with a focus on enterprise platform strategy and sustainable technical governance.