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Tier-1 brand, metro location, generalist facilities role and typical early-mid experience drive high applicant competition.
Facilities management is industry-specific with vendor and compliance requirements, so background fit sensitivity is high.
No explicit years but domain-specific vendor, compliance and SLA skills imply medium shortlisting strictness.
Manage daily operations of soft services including housekeeping, pest control, landscaping, vendor staff deployment, and event management.
Conduct routine site inspections to ensure compliance with SLAs, health & safety standards, and client requirements; address user complaints and vendor performance.
Support financial processes including budget tracking, cost control, invoice submission, and contribute to continuous improvement and sustainability initiatives.
Experience in facilities management soft services operations or related domain: Not explicitly mentioned in the JD but implied as critical.
Ability to work onsite in Mumbai with flexibility in multiple shifts and timings.
Proficiency in MS Office applications (Word, Excel, Outlook, PowerPoint).
Work Experience Required: Not explicitly mentioned in the JD.
Familiarity with vendor and contract management within a facilities management environment, including compliance monitoring and KPI evaluation.
Capable of handling reporting requirements, client and stakeholder engagement, and incident management in a structured manner.
Experience in managing service delivery against SLAs, health and safety compliance, and cost control in a multi-vendor setting.