Manager Inside Sales

Lead and direct strategic initiatives to exceed sales goals and KPIs across North America Digital Sales territory, focusing on the Creativity & Productivity portfolio.

Build, develop, and inspire a high performing sales team through coaching, mentoring, and motivation, while collaborating with cross-functional teams such as Marketing, Sales Operations, and Corporate Retention.

Analyze business and customer data to improve sales strategies, develop key performance metrics, oversee sales pipeline management, forecasting, and provide regular performance reports and insights.

10–14+ years of experience in Inside Sales, Digital Sales, or Customer Success roles; experience level flexible for Manager vs. Senior Manager.

Mandatory people management experience across North American markets, including leading managers and/or large frontline teams.

Strong understanding of digital-first sales models, funnel management, and data-driven decision making; experience partnering with Marketing, Operations, Analytics, and Product teams.

Willingness to work across North American time zones (EDT/EST), including varied shifts; advanced knowledge of Sales Operations and technology used in Digital Sales.

Proven leader with experience in defining and executing regional sales strategies that balance scale, efficiency, and customer experience in digital sales environments.

Demonstrated ability to manage performance through goal setting, regular reviews, and skill development aligned to regional needs.

Capable of translating complex data analyses into actionable sales strategies and clear communications for executives and stakeholders.