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Tier-1 employer and metro location increase applicants, but niche ServiceNow specialization reduces broad competition.
ServiceNow platform expertise is highly domain-specific and not easily transferable across industries.
Explicit 8–12 years requirement plus mandatory ServiceNow certifications and platform integration skills.
Build, customize, and manage ServiceNow HRSD/WSD workflows, forms, widgets, portals, and modules such as Case and Knowledge Management, Employee Service Center, and Lifecycle Events.
Develop custom applications and solutions within the Workplace Service Delivery suite, including desk booking, visitor management, and space management modules.
Design and implement integrations with other HR systems (e.g., SuccessFactors, Oracle HCM, Workday) and security tools using REST/SOAP APIs and Integration Hub.
8 to 12 years of relevant work experience in ServiceNow development.
Mandatory skills: ServiceNow HRSD and WSD platform expertise; proficiency in JavaScript, Glide APIs, Business Rules, Script Includes; experience with REST/SOAP API integrations.
Mandatory certifications: ServiceNow HRSD/WSD Certified Implementation Specialist (CIS) or Certified Application Developer (CAD), and Certified System Administrator (CSA).
Education: Bachelor of Engineering (BE/B.Tech), MBA, or MCA degree.
Experienced in end-to-end ServiceNow HRSD and WSD platform development including workflow and portal customizations aligned with HR and workplace service delivery needs.
Strong integration skills with HR ecosystem tools such as SuccessFactors, Oracle HCM, and Workday via API frameworks, indicating a systems integration and automation focus.
Senior-level professional background matching 8+ years in ServiceNow with certifications, suited for roles requiring deep technical expertise and capacity to lead platform customization and integration projects.