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Metro location, generalist infrastructure title, and mid-level role attract many qualified applicants.
Skills are infrastructure and unified-communications specific but transferable across industries with similar collaboration systems.
No explicit years or certifications but specific Teams Rooms device skills and escalation experience are required.
Install, configure, and maintain Microsoft Teams Rooms devices and associated peripherals.
Manage policies, system updates, and troubleshoot Teams Rooms devices to ensure compliance and operational efficiency.
Collaborate with IT and facilities teams to monitor room usage, support users, and maintain documentation of device configurations and activities.
Experience with installation and configuration of Microsoft Teams Rooms devices and related hardware.
Proven ability to manage software updates, policy enforcement, and troubleshooting for Teams Rooms environments.
Work Experience Required: Not explicitly mentioned in the JD.
Location or notice period requirements: Not explicitly mentioned in the JD.
Has operational experience managing collaboration technology in enterprise IT environments, especially Microsoft Teams Rooms.
Able to operate independently in a technical support and maintenance role with coordination across IT and facilities functions.
Comfortable managing documentation and standard operating procedures for room technology lifecycle and compliance.