Sr Analyst III Infrastructure Services
DXC Technology (company site, opens in a new tab)BengaluruOn-siteDirect career pageEst. 10–18 LPA
Posted on 9 Sept
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Job description
Structured overview of role & requirements
About This Role
- Administer and manage Microsoft Teams environment including policies, teams, meetings, messaging, voice, applications, and external/guest access across a large enterprise Microsoft 365 setup.
- Provide L2/L3 support for complex Teams issues, perform monitoring, troubleshooting, and resolve incidents related to Teams services and integration with Microsoft 365 applications.
- Implement governance, security, and compliance standards for Teams, coordinate with multiple internal teams and external vendors to ensure reliable, secure, and scalable Teams collaboration experience.
Minimum Requirements
- Experience Required: Not explicitly mentioned in the JD, but role requires an experienced Microsoft Teams Administrator.
- Must have expertise administering Microsoft Teams including policy configuration, Teams lifecycle management, and advanced troubleshooting (L2/L3) in enterprise environments.
- Strong familiarity with Microsoft 365 suite integration especially Exchange Online, SharePoint, OneDrive, Microsoft Entra ID, Microsoft Purview, and security compliance.
- Proficiency in incident, change, problem management, and use of Microsoft Teams Admin Center, PowerShell scripting for administration and troubleshooting.
Ideal Candidate Profile
- Has deep operational ownership of Microsoft Teams administration at scale with measurable experience managing policies, voice, meetings, and external collaboration.
- Experienced in complex troubleshooting and escalation management involving multi-product dependencies within Microsoft 365 ecosystem.
- Comfortable working cross-functionally coordinating with Security, Network, AV, and Microsoft support teams to maintain governance, security, and service continuity.