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Niche Oracle Cloud SCM skillset reduces pool, but Bengaluru metro and mid-level role increase competition.
Oracle Cloud SCM functional expertise is specialized and limits transferability across unrelated industries.
Mandatory Oracle SCM experience, 3+ years minimum, and ITIL/module expertise enforce strict screening.
Provide day-to-day application support for Oracle Cloud SCM modules including Inventory, Procurement, Order Management, Supply Planning, and Warehouse Management across various clients including US-based ones.
Analyze, troubleshoot, and resolve functional issues within SLA timelines; handle configuration changes, enhancements, and minor fixes as per client requests.
Assist with requirements gathering, documentation, client communication, training, and support various phases of Cloud Quarterly Releases including impact assessment, testing, and defect management.
Minimum 3 years experience as an application support analyst or similar role.
Experience in Oracle implementations, upgrades, or support projects covering all Supply Chain Modules listed (Procurement, Inventory Management, Order Management, Manufacturing, Supply Chain Planning, Product Information Management, Cost Management, Maintenance, Supply Chain Collaboration, Global Order Promising, Logistics, Product Lifecycle Management).
Familiarity with ITIL processes and experience using Incident Management Systems.
Work Experience Required: Minimum 3 years in relevant Oracle Cloud SCM support or implementation roles.
Strong functional expertise in Oracle Cloud Supply Chain Management across multiple modules with the ability to translate business requirements into functional solutions.
Experienced in client-facing roles including communication, training, and managing change requests through to completion.
Capable of working closely with technical teams for integrations, customizations, and providing ongoing functional improvements; familiarity with Oracle Cloud Quarterly Release support.