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Known retail brand, metro location, mid-level generalist finance role, and broad skills requirement increase applicant competition.
Role requires freight claims and carrier/vendor-specific expertise, so industry experience strongly influences fit.
Explicit 3–5 year requirement plus domain-specific freight claims and AP experience make shortlisting moderately strict.
Manage end-to-end freight claims operations, including intake, investigation, liability determination, recovery actions, and case resolution.
Coordinate with Field Operations, Accounts Payable, vendors, carriers, and partners to ensure timely claim processing and recovery.
Drive process governance, reporting, escalation of disputed or stalled claims, and continuous improvement to reduce unresolved exposure and enhance recovery outcomes.
Bachelor's degree in Commerce, Finance, Supply Chain, Logistics, or equivalent.
3-5 years of relevant experience in financial operations, freight claims, transportation/logistics operations, Accounts Payable, or related operational finance environment.
Proven ability to manage freight claims including damage, shortage, pilferage, and liability assessment processes.
Mandatory skills include claim investigation, discrepancy resolution, recovery workflows, ERP/financial systems proficiency, and MS Excel.
Detail-oriented professional with strong analytical skills and experience handling multiple freight claim cases with accountability for case ownership and follow-ups.
Strategic operator skilled in coordinating cross-functional stakeholders and maintaining audit-ready documentation for claims and recovery actions.
Experienced in driving process improvements focused on claim recovery, escalation management, and reducing claim aging and unresolved exposures.