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Mid-level facilities role, metro location, and strong employer brand increase applicant competition.
Facilities management skills are moderately transferable across industries but need domain-specific vendor and EHS experience.
Explicit 3–6 year requirement plus preferred hospitality/facilities background and vendor management skills.
Manage daily soft services operations including housekeeping, pantry, landscaping, waste management, and pest control.
Monitor vendor performance to ensure compliance with SLAs and conduct facility inspections to maintain standards.
Prepare operational reports, support workplace events, coordinate stakeholder communications, and assist in budget tracking and invoice processing.
Graduate in any discipline; Hospitality or Facilities Management qualification preferred.
3-6 years of experience in Facilities Management, Corporate Real Estate, Hospitality, or Soft Services Operations.
Proficiency in MS Office (Excel, Word, PowerPoint) and good knowledge of housekeeping standards and vendor management.
Location: On-site in Gurugram.
Experience managing vendor relationships and driving compliance with service level agreements in facilities soft services.
Skilled in stakeholder management and coordination to ensure high customer satisfaction levels.
Capable of operational oversight including audits, reporting, and maintaining compliance with EHS guidelines.