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Job Description
Structured overview of role & requirementsAbout This Role
Lead troubleshooting and root cause analysis across Application, Database, Network & Integration layers for enterprise software applications.
Own automation efforts to streamline tasks and service requests, improving SLAs and reducing case volume.
Develop and maintain deep domain expertise of Workday Go-To-Market business applications and Enterprise Applications integrations.
Minimum Requirements
Minimum 5 years of experience in Enterprise Software Application Development.
Bachelor’s degree or equivalent experience in Computer Science, Information Technology, or related field.
Technical knowledge in enterprise application development and integrations (Workday, Salesforce, Stripe, MuleSoft/SnapLogic).
Hands-on troubleshooting experience on Salesforce platform across Application, Database, Network & Integration layers.
Ideal Candidate Profile
Experienced in enterprise software environments with end-to-end troubleshooting of complex systems.
Able to lead automation initiatives that enhance operational efficiency and SLA adherence.
Demonstrates expertise specifically in Workday platform integrations and Salesforce technical issues.