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Remote, mid-level, popular sales title and 5+ years requirement create high applicant competition.
Role requires specific B2B SaaS/fintech expansion experience, so industry-specific background is highly important.
Explicit 5+ years, mandatory B2B SaaS/fintech experience and Salesforce proficiency make shortlisting highly strict.
Manage and grow an existing portfolio of SMB subscribers across North America, driving adoption of high-value features such as AR Credit Card acceptance to expand revenue.
Design and execute account reviews, segmentation, and expansion strategies with minimal oversight, shaping scalable playbooks for other Account Managers.
Collaborate with Product, Marketing, and Sales Operations to influence feature launches and develop campaigns for revenue growth, while maintaining accurate CRM data in Salesforce.
5+ years of B2B SaaS or fintech account management, customer success, or upsell/expansion sales with a strong track record of hitting expansion targets independently.
Experience managing and growing revenue within an existing customer base, including designing or improving expansion motions or playbooks.
Proficiency with Salesforce or similar CRM tools, with disciplined pipeline management and data-driven prioritization.
Role is remote but restricted to candidates residing in India.
Experienced in independently managing and growing account portfolios using sound judgment and self-driven strategies rather than scripted processes.
Strong relationship-building and discovery skills enabling identification of customer needs and connecting them to relevant payment or fintech product features.
Familiar with fintech or payment ecosystems and comfortable partnering cross-functionally to influence product and go-to-market initiatives.