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Popular entry-level operations internship in a Mumbai metro attracts a broad applicant pool.
Operations skills are broadly transferable across industries and not highly domain-restricted.
Minimal formal requirements and no explicit years or certifications; Excel and communication preferred.
Support day-to-day execution, monitoring, and improvement of operational processes.
Maintain and validate operational reports, trackers, and MIS, ensuring SLA adherence and performance tracking.
Coordinate with internal teams including Tech for operational issue resolution, reporting, automation, and process documentation.
Interest in Operations and process management; comfort with Excel/Google Sheets is required.
Must be able to understand and follow SOPs and processes independently after initial guidance.
Work Experience Required: Not explicitly mentioned in the JD.
Location requirement: Ghatkopar West, Mumbai with Hybrid work model (4 days office, 2 days WFH).
Strong analytical and problem-solving skills with attention to detail for identifying operational gaps and supporting RCA.
Preference for candidates interested in process execution, performance monitoring, and operational issue resolution rather than pure analytics roles.
Ability to take incremental ownership of processes and work independently after guidance, showing curiosity to learn new tools and systems.