Operations & Enablement Analyst
Ventra Health (company site, opens in a new tab)3+ yrsRemoteDirect career pageEst. 6–10 LPA
Posted on 8 Sept
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Job description
Structured overview of role & requirements
About This Role
- Manage and maintain automation workflows, dashboards, and client communication systems across Monday.com, HubSpot, and Service Desk platforms to ensure streamlined onboarding processes.
- Develop and distribute reporting views and real-time dashboards tracking milestones, risks, capacity, and delivery performance to stakeholders.
- Support process documentation, data audits, client enablement materials, and conduct operational analysis and continuous improvement initiatives for onboarding functions.
Minimum Requirements
- Bachelor’s degree in healthcare or IT-related field preferred.
- 3+ years experience in healthcare operations, onboarding, business operations, or project coordination.
- 1+ years experience with workflow automation tools such as Monday.com, HubSpot, Jira, or Asana.
- Experience in healthcare access administration, medical billing operations, or healthcare IT support.
Ideal Candidate Profile
- Proficient in managing complex workflow automation and reporting tools for client onboarding and operational visibility.
- Experienced in healthcare revenue cycle, client implementation, or healthcare IT environments influencing onboarding efficiency at scale.
- Capable of cross-team collaboration with strong organizational skills in executing process improvements and handling escalations.