Manager Branch Operations
HSBC Holdings plc (company site, opens in a new tab)2+ yrsBengaluruOn-siteDirect career pageEst. 10–18 LPA
Posted on 8 Sept
Reach people at HSBC Holdings plc
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at HSBC Holdings plc you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Ensure timely and error-free reporting of transactions at the Investor Service Centre.
- Manage customer communications for timely issue resolution, especially focusing on corporate clients.
- Oversee compliance with process manuals and regulatory standards while driving efficiency and contributing to team knowledge management.
Minimum Requirements
- NISM VA certification with a valid certificate is mandatory.
- Minimum 2 years of experience in a client-facing role involving service and query handling.
- Good understanding of mutual fund/security markets.
- Location requirement: Bangalore, India.
Ideal Candidate Profile
- Experienced in client-facing service roles within financial services or asset management involving distribution and investor services.
- Capable of independent judgment in planning, organizing, and supervising team activities with accountability for delivery outcomes.
- Skilled in managing corporate customer relationships and interfacing effectively with service providers to ensure service quality.