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Tier-1 NBFC brand plus a common branch-operations role increases candidate competition.
Specialized gold-loan custody, appraisal, and branch operations require finance-sector experience.
Role requires specific gold-loan operations, KYC, compliance, and branch management skills, tightening shortlisting.
Oversee end-to-end gold loan branch operations including appraisal, disbursement, renewals, and closures ensuring adherence to TATs and SLAs.
Manage secure handling, storage, and audit of pledged gold and related documentation with strict control on vault operations and valuation standards.
Lead branch operations staff, drive compliance, risk management, customer service excellence, and support business growth through operational MIS and reporting.
Graduate degree required; B.Com, BBA, or B.Sc preferred.
Experience Required: Not explicitly mentioned in the JD.
Knowledge of gold loan operations, branch banking, KYC, compliance, risk management, and audit processes.
Proficiency in MS Excel and operational MIS reporting.
Experience managing branch-level gold loan operations with hands-on involvement in custody and audit of pledged gold.
Track record of ensuring regulatory compliance and risk mitigation in high-volume operational environments.
Demonstrated capability in leading teams, driving process adherence, and enabling backend operational support for business targets.