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Job Description
Structured overview of role & requirementsAbout This Role
Manage daily execution of Master Data Management operational services across multiple domains including Item, Supplier, Finance, and Customer Master Data.
Resolve data incidents and work requests within defined SLAs, maintain data quality, and ensure compliance with governance standards.
Collaborate with stakeholders and IT teams to support data processes, troubleshoot issues, improve operational efficiency, and participate in MDM projects and enhancements.
Minimum Requirements
Bachelor's degree in Business, Supply Chain, Finance, Information Systems, Data Management, Engineering, or related field.
4-7 years of experience in Master Data Management, Shared Services, Business Operations, Data Governance, or related disciplines.
Experience with MDM and ERP platforms such as Syndigo/Riversand, SAP, SAP MDG, JD Edwards, Oracle, or similar systems.
Proven experience working within operational support environments with defined SLAs, independently resolving issues and managing multiple priorities.
Ideal Candidate Profile
Experienced in operating within a fast-paced, SLA-driven MDM environment focusing on operational excellence and data governance.
Skilled in analytical problem-solving with a strong understanding of master data domains and data quality controls.
Ability to work independently while engaging cross-functionally with global business and IT stakeholders for continuous improvement and project support.