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Public brand, metro location, and generic 'Software Engineer I' title increase applicant density.
Salesforce platform skills are transferable across industries but require specific platform knowledge.
Explicit 0–2 years plus mandatory Salesforce and data management skills enforce moderate filtering.
Own day-to-day Tier 1 operational support of the Salesforce platform, including monitoring performance, troubleshooting user issues, and managing support tickets.
Perform routine Salesforce data maintenance and bulk data operations, ensuring data integrity and accuracy.
Assist QA through light testing activities and help document support processes to maintain smooth and quality operational workflows.
0–2 years experience in Business Analysis, Systems Analysis, Quality Assurance, or related technology roles.
Basic experience with Salesforce platform configuration and familiarity with data loading tools (e.g., Data Loader, Workbench).
Bachelor’s degree in Computer Science, Electronics, or similar engineering/technical discipline from a government-approved university.
Work Experience Required: 0–2 years relevant experience
Entry to junior level professional comfortable working in cross-functional teams supporting Salesforce operations and user issues.
Analytical mindset with a focus on troubleshooting and root cause analysis within production environments.
Familiar with basic software lifecycle concepts, API testing basics, and data integrity verification relevant to Salesforce support contexts.