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Mid-level metro MDM/data role with generalist title and moderate brand creates medium competition.
MDM operations skills are transferable, but ERP/platform and regulated-industry experience raise sensitivity.
Explicit 4–7 years plus mandatory MDM/ERP platform and SLA experience tightens screening.
Manage daily Master Data Management (MDM) operations across multiple domains including Item, Supplier, Finance, and Customer Master Data.
Resolve data-related incidents and service work requests within defined SLAs, ensuring minimal disruption and maintaining data quality standards.
Partner with stakeholders, data stewards, IT, and external partners to ensure timely data process execution and support continuous process improvements.
Bachelor's degree in Business, Supply Chain, Finance, Information Systems, Data Management, Engineering, or related field.
4-7 years of experience in Master Data Management, Shared Services, Business Operations, or related disciplines involving operational support with SLAs.
Proven experience independently investigating and resolving operational data issues and servicing work requests.
Experience with MDM and ERP platforms such as Syndigo/Riversand, SAP, SAP MDG, JD Edwards, Oracle, or comparable systems.
Experienced in operationally supporting Master Data domains (Item, Supplier, Customer, Finance) in complex global or matrix environments.
Strong analytical mindset with demonstrated ability to perform root cause analysis and implement corrective/preventive actions.
Comfortable managing multiple priorities independently while collaborating with cross-functional business and technical teams.