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Remote, generalist inside-sales title, and early-career hiring amplify applicant competition.
Skills transfer well across SaaS and digital marketing roles but less to non-SaaS industries.
Minimal years requirement but expects SaaS aptitude and strong communication, so moderate filtering.
Engage and nurture new customer relationships during their trial period to maximize trial-to-paid conversion rates.
Conduct consultative sales processes via multiple communication channels (Zoom, phone, SMS, email) to demonstrate the value of the HighLevel platform.
Provide technical support and collaborate with cross-functional teams to tailor solutions aligning with customer business goals.
Bachelor’s Degree or equivalent SaaS experience strongly preferred.
0-2 years of customer service or relevant sales development/technical sales experience.
Technical aptitude with working knowledge of CRM, Marketing Automation, Social Media Management, and related tools.
Experience or ability to use applications like Google Suite, Zoom, Slack, Facebook, Instagram, LinkedIn.
Comfortable working in a dynamic, high-performance environment with accountability for trial conversion metrics.
Capable of translating complex technical ideas for non-technical audiences and quickly learning new software platforms.
Strong communication, organizational, and time management skills to manage multiple responsibilities and maintain customer engagement throughout the trial.