Software Engineer I - Salesforce Support
ZoomInfo Technologies Inc. (company site, opens in a new tab)0–2 yrsBengaluruOn-siteDirect career pageEst. 6–12 LPA
Posted on 8 Sept
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Job description
Structured overview of role & requirements
About This Role
- Serve as primary contact for daily Salesforce platform operations and support ticket management.
- Monitor Salesforce performance, troubleshoot user issues, perform routine data maintenance and bulk data loads.
- Support QA efforts with light testing and assist in documentation and process improvements to maintain operational workflows.
Minimum Requirements
- 0–2 years experience in Business Analysis, Systems Analysis, Quality Assurance, or related technology role.
- Basic experience with Salesforce platform configuration and data loading tools (e.g., Salesforce Data Loader, Workbench).
- Bachelor's degree in Computer Science, Electronics, or similar engineering/technical discipline from a recognized university.
- Work Experience Required: 0–2 years. Notice period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Familiar with Salesforce platform operations and basic troubleshooting within a live production environment.
- Experience or interest in supporting cross-functional teams through issue resolution and process documentation.
- Capable of performing data management tasks and contributing to light QA testing and requirement gathering activities.