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Entry-level role, metro location and recognizable SaaS employer increase competition despite Salesforce specialization.
Salesforce and CRM data-management skills transfer across industries but require CRM-specific platform knowledge.
Explicit 0–2 years plus mandatory Salesforce and data-management skills create moderate shortlisting rigidity.
Serve as primary contact for daily Salesforce platform operations and support ticket management.
Monitor Salesforce performance, troubleshoot user issues, perform routine data maintenance and bulk data loads.
Support QA efforts with light testing and assist in documentation and process improvements to maintain operational workflows.
0–2 years experience in Business Analysis, Systems Analysis, Quality Assurance, or related technology role.
Basic experience with Salesforce platform configuration and data loading tools (e.g., Salesforce Data Loader, Workbench).
Bachelor's degree in Computer Science, Electronics, or similar engineering/technical discipline from a recognized university.
Work Experience Required: 0–2 years. Notice period: Not explicitly mentioned in the JD.
Familiar with Salesforce platform operations and basic troubleshooting within a live production environment.
Experience or interest in supporting cross-functional teams through issue resolution and process documentation.
Capable of performing data management tasks and contributing to light QA testing and requirement gathering activities.