Customer Success Manager (CSM)
HoduSoft Pvt. Ltd. (company site, opens in a new tab)3+ yrsAhmedabadOn-siteDirect career pageEst. 6–12 LPA
Posted on 8 Sept
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Job description
Structured overview of role & requirements
About This Role
- Manage post-sale customer relationships focusing on onboarding and retention.
- Drive customer success to ensure continued use and satisfaction with HoduSoft products.
- Accountable for sustaining long-term customer engagement and minimizing churn.
Minimum Requirements
- Minimum 3 years of work experience in customer success or related roles.
- Any graduate degree required.
- Location must be Ahmedabad.
- Work Experience Required: 3+ years.
Ideal Candidate Profile
- Experienced in managing post-sale relationships and customer retention.
- Able to handle onboarding processes effectively for enterprise software customers.
- Comfortable working in a technology-driven, product-centric environment targeting communication solutions.