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Common mid-level CSM role in metro with 3+ years increases competition.
CSM skills are transferable across SaaS and B2B products though domain knowledge helps.
Explicit 3+ years requirement but no strict technical or certification filters.
Manage post-sale customer relationships focusing on onboarding and retention.
Drive customer success to ensure continued use and satisfaction with HoduSoft products.
Accountable for sustaining long-term customer engagement and minimizing churn.
Minimum 3 years of work experience in customer success or related roles.
Any graduate degree required.
Location must be Ahmedabad.
Work Experience Required: 3+ years.
Experienced in managing post-sale relationships and customer retention.
Able to handle onboarding processes effectively for enterprise software customers.
Comfortable working in a technology-driven, product-centric environment targeting communication solutions.