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Remote, popular inside-sales title with broad skill requirements attracts many qualified applicants.
Medium—core sales skills transfer across industries, but SaaS product and demo experience increases specificity.
Moderate—requires SaaS/CRM experience, demo skills, and technical aptitude despite only 0–2 years requirement.
Engage and nurture new customer relationships to drive trial conversion and maximize paid subscriptions.
Conduct consultative trial engagements via various communication channels including Zoom, phone, SMS, and email to showcase HighLevel’s value proposition.
Collaborate with customers and cross-functional teams to identify solutions and provide technical support during the trial period to facilitate conversions.
Bachelor’s Degree or equivalent SaaS experience strongly preferred.
0-2 years of customer service experience or relevant sales/technical sales role.
Strong technical aptitude with working knowledge of CRM, Marketing Automation, Social Media Management, and related tools.
Familiarity with Google Suite, Zoom, Slack, Facebook, Instagram, LinkedIn preferred; work experience with multiple CRM platforms and communication systems.
Comfortable working in a high-performance, high-accountability environment with autonomy and collaboration.
Ability to translate technical concepts to non-technical audiences and quickly learn complex software platforms.
Strong time management, organizational, and communication skills to manage multiple responsibilities and customer engagements effectively.