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Mid-level metro operations coordinator with generalist responsibilities and moderate brand increases applicant competition.
Requires intercity bus logistics experience and North India geographic knowledge, reducing cross-industry transferability.
Explicit 3–4 year requirement and domain-specific logistics experience increase screening strictness.
Manage backend operations including assigning buses to routes and coordinating driver & host schedules with bus partners.
Handle operational issues such as bus breakdowns by arranging alternates and passenger shifts, and serve as primary contact between Traffic Controllers and Multiplicator team.
Track and report route deviations, violations, generate daily operational reports, update boarding points, and monitor illicit activities to ensure operational integrity.
Engineering graduate.
3-4 years hands-on experience in intercity travel operations, logistics, or last mile operations preferred.
Fluency in English and Hindi required.
Willingness to travel extensively and work flexible shifts including 24/7 coverage.
Experienced in managing intercity travel or logistics operations with strong geographical knowledge of North India.
Capable of analyzing operational data to identify trends and improve efficiency.
Skilled in stakeholder management and coordination with various operational partners and teams.