INP066: Sr. Specialist, Supply Chain Operations
FedEx Corporation (company site, opens in a new tab)10–15 yrsMumbaiOn-siteDirect career pageEst. 14–26 LPA
Posted on 8 Sept
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Job description
Structured overview of role & requirements
About This Role
- Manage end-to-end 3PL and contract logistics operations for Pharma/MedTech customer accounts, ensuring SLAs, KPIs, and operational targets are met.
- Drive operational excellence through continuous improvement initiatives focusing on productivity, cost optimization, and service quality.
- Lead customer relationship management and stakeholder coordination to enhance service delivery, compliance, and account profitability.
Minimum Requirements
- 10–15 years of experience in supply chain and logistics operations in India with strong expertise in 3PL/contract logistics.
- MBA in Supply Chain, Logistics, Operations, Engineering, Business Administration, or related discipline.
- Relevant experience managing supply chain operations for Pharma and/or MedTech customers is strongly preferred.
- Experience managing customer accounts and operational KPIs/SLAs; knowledge of supply chain technology platforms (WMS, TMS, ERP/SAP) is preferred.
Ideal Candidate Profile
- Experienced leader in complex 3PL/contract logistics environments servicing Pharma or MedTech sectors with a strong focus on compliance and operational discipline.
- Demonstrated ability to manage large-scale supply chain operations with accountability for cost, productivity, and quality metrics.
- Strong stakeholder and customer relationship management skills with experience in cross-functional coordination and continuous improvement methodology (Lean, Six Sigma, Kaizen).