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Strong DHL/Blue Dart brand, generalist operations title, and mid-level (3–5 yrs) experience increase competitive density.
Operations and hub logistics skills are moderately transferable across logistics and supply-chain roles, less to unrelated industries.
Explicit 3–5 year requirement plus logistics-specific hub operations skills create moderate shortlisting filters.
Manage day-to-day eCommerce hub operations within assigned Surface Hub, ensuring timely processing, consolidation, and dispatch of shipments.
Coordinate inbound, outbound, and transit operations to maintain shipment visibility, adhere to network timelines, and ensure service quality.
Identify and resolve operational exceptions, monitor performance against SLAs, and collaborate with multiple internal teams to support seamless shipment movement and service reliability.
Bachelor's Degree in any discipline required; certification or diploma in Logistics, Supply Chain Management, or Operations Management is advantageous.
3–5 years of experience in courier, express logistics, transportation, eCommerce logistics, or hub operations within a high-volume environment.
Proficiency in managing shipment processing, surface linehaul coordination, and operational performance management; familiarity with logistics management systems and Microsoft Office.
Work Experience Required: 3–5 years in relevant logistics or courier operations roles.
Experienced in managing complex eCommerce logistics operations across surface network hubs with focus on operational accuracy and service compliance.
Skilled in cross-functional coordination involving linehaul, last mile, and customer service teams to ensure end-to-end shipment flow and exception management.
Data-driven operator with ability to monitor KPIs, generate operational MIS, and drive continuous process improvements to enhance productivity and service reliability.