Quality Analyst
Guidehouse (company site, opens in a new tab)6+ yrsChennaiOn-siteDirect career pageEst. 8–16 LPA
Posted on 8 Sept
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Job description
Structured overview of role & requirements
About This Role
- Perform end-to-end quality assurance on AML investigation reviews focusing on Retail Banking and Crypto domains, ensuring accuracy, regulatory compliance, and strong case narratives.
- Provide structured feedback, coaching, and training to analysts, acting as a subject matter expert on AML concepts and domain-specific monitoring.
- Maintain quality dashboards and partner with stakeholders to close quality gaps, drive calibration discussions, and support process improvements while meeting SLA targets.
Minimum Requirements
- Graduate in any stream from a recognized university.
- Minimum 6 years of AML experience in Crypto/TMS/EDD/processes with proven consistent performance against quality and productivity metrics.
- Mandatory experience in training/coaching analysts and handling team-level responsibilities including SME and escalation roles.
- Flexibility to work in shifts, including weekends, as per project requirements.
Ideal Candidate Profile
- Experienced in Crypto AML and blockchain analytics, with knowledge of global AML regulatory frameworks like FATF, FinCEN, FCA, MAS.
- Proven capability to manage quality control and team support simultaneously, with strong stakeholder management and client-facing communication skills.
- Demonstrated ownership mindset ready to operate beyond individual contributor role, able to influence team outcomes and drive continuous quality improvement.