Sr Software Engineer (Servicenow Developer)
Altera Digital Health (company site, opens in a new tab)5+ yrsRemoteDirect career pageEst. 12–20 LPA
Posted on 8 Sept
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Job description
Structured overview of role & requirements
About This Role
- Develop and enhance ServiceNow platform including core ITSM processes: Incident, Problem, Change, Service Catalog, Request, and CMDB.
- Design, implement, test, and deploy technical solutions using ServiceNow development tools and APIs; handle troubleshooting and system maintenance.
- Review functional requirements for accurate estimation, mentor peers, and collaborate with process owners and stakeholders.
Minimum Requirements
- Minimum 5 years total and relevant experience as a ServiceNow Developer.
- ServiceNow System Admin Certification and ServiceNow Certified Application Developer certification required.
- Experience with ITSM organizational structure and ITIL knowledge mandatory.
- Bachelor’s Degree in Computer Science/IT or relevant work experience; Evening shift (5pm - 2am IST) work timing.
Ideal Candidate Profile
- Experienced in implementing and enhancing ITSM ServiceNow core modules with hands-on development expertise.
- Strong grasp of ServiceNow APIs, scripting (client scripts, UI policies), integrations (SSO, SAML, LDAP, REST), and web technologies (HTML, CSS, Angular JS).
- Comfortable working in an ITIL-based, process-driven environment with cross-stakeholder collaboration and code peer review responsibilities.