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Tier-1 brand and metro location increase applicants, but senior, specialized insurtech UX narrows the pool.
Specialized insurtech/FinTech, regulatory, and platform experience limits cross-industry fit.
Mandatory 10+ years plus domain, platform, and regulatory expertise enforces strict screening.
Define and own the experience vision and strategy for Expedia Group’s travel protection and FinTech platform, setting principles and reusable design foundations across brands and markets.
Lead UX strategy and design for complex, regulated insurance and FinTech products, focusing on traveler confidence, regulatory compliance, and business growth.
Establish responsible AI and personalization principles and mentor design teams while influencing senior leaders with clear design perspectives.
10+ years of professional experience in UX, product design, or related field with proven end-to-end ownership of complex product areas.
Bachelor’s degree in Design, HCI, Cognitive Science, or related field, or equivalent practical experience.
Extensive expertise in interaction design, information architecture, prototyping, service design, and usability evaluation with strong systems-thinking.
Work Experience Required: 10+ years in UX/product design as per JD.
Experienced in designing regulated, high-trust financial or insurance products emphasizing transparency, compliance, and user comprehension.
Skilled in leading UX strategy across multiple brands, surfaces, and markets with a data-informed approach to measure experience outcomes.
Capable of integrating AI-driven systems responsibly into user experiences and navigating complex stakeholder environments including legal, compliance, and partner ecosystems.