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Tier-1 brand, Gurgaon location, and broad operations responsibilities increase candidate competition.
Requires specific banking and commercial card operations, KYC/AML, and regulatory experience limiting cross-industry transferability.
Mandatory banking/commercial cards and regulatory experience plus senior leadership requirements create strict shortlisting filters.
Lead pre- and post-acquisition operational services for corporate clients across all product lines, ensuring service level objectives and business requirements are met.
Manage corporate account onboarding, renewals, KYC processes, invoice and rebate processing, remittance, and reconciliation with focus on accuracy and timeliness.
Drive compliance and audit processes including regulatory adherence, process improvements, and lead technology and process improvement projects.
Graduate or Post Graduate degree in any stream.
Work Experience Required: Not explicitly mentioned in the JD.
Mandatory domain knowledge of banking and financial services, with understanding of commercial cards.
Experience in handling regulatory compliance, audits, and operational SLAs in corporate credit card environment.
Experienced in managing end-to-end corporate credit card operations including onboarding, renewals, KYC, payments, and corporate client servicing.
Operates with strong process orientation and analytical skills to drive accuracy in invoicing, rebates, and reconciliation.
Capable of leading cross-functional projects involving technology and compliance to meet regulatory and internal policy standards.