Chief Manager - Quality & Service Excelllence
Axis Max Life Insurance (company site, opens in a new tab)8+ yrsRemoteDirect career pageEst. 12–20 LPA
Posted on 8 Sept
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Job description
Structured overview of role & requirements
About This Role
- Lead and execute high-impact strategic Six Sigma projects focused on Distribution Functions to improve process efficiency, revenue, and cost savings.
- Manage end-to-end project governance including stakeholder management, reporting, and delivering business impact to senior leadership.
- Drive process excellence through BPM system management, process gap analysis, training program development, and quality culture building at the functional level.
Minimum Requirements
- Certified Six Sigma Black Belt with experience using Minitab tool.
- Graduate degree with 8+ years experience in lean Six Sigma improvement and transformational projects, preferably in BFSI sector, specifically insurance and distribution functions.
- Experience in project management, change management, and use of Lean tools such as Kaizens.
- Work Experience Required: Minimum 8 years.
Ideal Candidate Profile
- Experienced leader in driving large-scale Six Sigma projects with demonstrated business impact in BFSI, especially insurance distribution channels.
- Skilled in stakeholder management, process improvement methodologies beyond DMAIC including Design Thinking and Innovation tools.
- Operationally strong in governance, reporting, and cross-functional team collaboration to embed quality culture and process excellence.