ServiceNow - Senior Software Engineer
MASORANGE (company site, opens in a new tab)6–9 yrsGurugramRemoteDirect career pageEst. 18–30 LPA
Posted on 8 Sept
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Job description
Structured overview of role & requirements
About This Role
- Lead configuration and customization of ServiceNow CSM module including integrations and code development.
- Ensure high code quality following ServiceNow standards and provide technical support during UAT and production issues within defined SLAs.
- Analyze enhancements and defects, suggest technical solutions, maintain development documentation, and mentor junior team members.
Minimum Requirements
- 6-9 years of software development experience in ServiceNow, preferably with CSM module.
- Certified Application Developer (mandatory); Certified System Administrator or System Administration Advanced (preferred).
- Strong technical skills in JavaScript, HTML5/CSS3, JSON, API integration, ServiceNow platform expertise including Service Bridge and CMDB.
- Strong telecom domain background and troubleshooting skills on ServiceNow.
Ideal Candidate Profile
- Experienced in leading ServiceNow CSM module development and integration projects with ability to deliver reusable and secure code.
- Practiced in analyzing business requirements and defects, proactively re-engineering code, and managing SDLC processes.
- Capable of mentoring junior team members and communicating effectively with business analysts to resolve production issues quickly.