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Mid-level generalist role in Bangalore with a 3–6 year band increases applicant competition.
Core program management skills transfer across SaaS sectors, but EdTech domain knowledge is preferred.
Explicit 3–6 years, PRD writing, and tooling experience imply moderate filtering of candidates.
Own end-to-end requirements gathering and translate institution-specific needs into actionable Product Requirement Documents (PRDs).
Coordinate between Customer Success and development teams to manage delivery timelines, track progress, and resolve risks or blockers.
Drive feature adoption and monitor product health metrics like NPS and module adoption rates to enhance customer satisfaction.
3–6 years of experience in Program Manager, Product Manager, or Business Analyst role in SaaS or technology product environments.
Proven ability to write clear, structured PRDs or functional specifications independently.
Experience with project management tools such as JIRA, ClickUp, or Asana.
Work Experience Required: 3–6 years
Experienced in stakeholder coordination across Customer Success, Product, Development, and Marketing teams to ensure aligned delivery.
Process-oriented with a strong bias for timely delivery and follow-through in fast-paced SaaS environments.
Prior exposure to EdTech or working with educational institutions is preferred but not mandatory.
