Service Delivery Manager - F&A - AP 4D
Genpact (company site, opens in a new tab)NoidaOn-siteDirect career pageEst. 12–20 LPA
Posted on 8 Sept
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Job description
Structured overview of role & requirements
About This Role
- Own and manage the Accounts Payable operations including document management, invoice processing, vendor data maintenance, and handling trade/non-trade payments.
- Ensure all AP activities meet quality standards and agreed KPIs/SLAs, including client Voice of Customer (VOC) and audit compliance.
- Lead governance calls with stakeholders and manage projects driving multi-stakeholder outcomes in an evening shift work environment.
Minimum Requirements
- Bachelor’s or Master’s degree in Accounting, Commerce, Economics, or Finance.
- Proficiency in English at C2 level required.
- Experience in Accounts Payable process management and audit responses mandatory.
- Work Shift: Evening (India); Work Location: Office (not remote).
Ideal Candidate Profile
- Experienced in handling Accounts Payable operations with multiple ERP systems and manual processes.
- Skilled in stakeholder management and governance in large-scale financial operations.
- Capable of working in a structured F&A environment focused on compliance, audit readiness, and continuous process improvement.