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Tier-1 brand and Bangalore metro increase competition, but niche Stibo STEP specialization limits applicant pool.
Niche Stibo STEP platform and high-level operations requirements make cross-industry transfers difficult.
Mandates Stibo STEP expertise, cloud migration, ITIL and senior platform operations skills.
Own and define technical quality standards for the Stibo STEP platform including transport workflows, emergency-user concepts, and development guidelines.
Lead cloud migration efforts transitioning from on-premise servers to Stibo SaaS Cloud with focus on scalable architecture.
Serve as main technical liaison for Stibo Systems vendor and integration partners, managing SLAs, upgrades, hotfixes, and release cycles.
Practical experience administering, configuring, and customizing the Stibo STEP platform; SaaS experience is a plus.
Degree in Software Engineering, Computer Science, Information Systems or equivalent professional experience.
Strong understanding of ITIL-based IT operations including Incident, Problem, and Change Management; experience with both on-premise and cloud infrastructures.
Work Experience Required: Not explicitly mentioned in the JD.
Experienced with next-gen platform solutions and automation including AI-driven tools for code quality and testing.
Comfortable operating in agile teams with analytical mindset and capability to challenge and improve processes.
Capable of handling high-level technical support and audit/compliance tasks in a global enterprise environment.