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Tier-1 NBFC brand plus Mumbai metro presence, but senior niche lending operations reduces candidate density.
Role requires banking/NBFC lending operations experience, limiting transferability across industries.
Mandatory 12+ years in NBFC/Bank operations and specific corporate/SME lending experience raises strictness.
Lead Central Operations for Corporate & SME Finance covering end-to-end loan lifecycle including sourcing, documentation, sanction, disbursement, and servicing.
Drive operational governance by defining SLAs, TATs, productivity benchmarks, and ensure strong risk & control frameworks with audit compliance.
Champion process excellence and digital transformation via automation (RPA/STP), process redesign, capacity planning, and management reporting to optimize costs and boost customer experience.
12–18+ years of operations experience in NBFC, Bank, or Financial Services focused on Corporate Finance, SME Finance, or related secured/unsecured lending products.
Graduate or Postgraduate degree in Management, Finance, Commerce or related discipline; MBA/PGDM preferred from reputed institution.
Experience must include end-to-end loan lifecycle management and strong vendor/stakeholder management across Business, Credit, Risk, Legal, Compliance, Technology.
Work Experience Required: 12–18+ years in relevant operations roles.
Seasoned operations leader with deep expertise in Corporate/SME loan products and loan lifecycle management in financial institutions.
Proven track record in operational governance, process optimization, and implementing automation/digital transformation initiatives.
Experienced in cross-functional stakeholder management and leading multi-disciplinary teams with focus on performance, accountability, and continuous improvement.