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Global brand, common mid-level Facility Manager role in Bangalore with broad analytics and FM requirements increases competition.
Requires demonstrated facilities/command-center experience, limiting cross-industry transfer despite analytics overlap.
Explicit 4-5 years and mandatory facilities plus analytics and Power BI skills create moderate shortlisting strictness.
Lead global incident management reporting and analytics for JLL's Property Services Command Centre across APAC, US, and EMEA.
Establish and maintain a centralized incident database with data quality controls and standardized reporting templates.
Develop analytics dashboards, drive stakeholder communication globally, and implement process improvements including automation.
Bachelor's degree in relevant field.
4-5 years experience in incident reporting, data analytics, or facilities/command center management.
Advanced skills in Excel, Power BI or similar analytics and visualization tools.
Location requirement: On-site at Bangalore PSCC, India; Fluency in English mandatory.
Experienced in managing complex incident data and reporting frameworks across multiple regions and time zones.
Proficient in facility engineering concepts with understanding of critical facility systems and incident types.
Strong project management and cross-cultural communication skills, capable of driving continuous improvements with automation and analytics in a global environment.