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Tier-1 employer, Bangalore location, and common TPM title attract many qualified applicants.
Requires regulated finance/platform delivery, ServiceNow and risk controls, reducing cross-industry transferability.
Explicit 8+ years, ServiceNow/Jira, and regulated controls imply strict screening on experience and domain expertise.
Lead end-to-end delivery of strategic platform initiatives within the Infrastructure Platforms team, focusing on improving service experience and operational efficiency.
Own delivery for a portfolio of ServiceNow initiatives including new capabilities, integrations, enhancements, and platform modernization.
Manage cross-functional teams, dependencies, and risks in a matrixed, regulated environment with strong governance and delivery predictability.
5+ years of formal training or certification on technical program management concepts.
8+ years of experience in delivery, program, or technology/platform management roles delivering complex initiatives end-to-end.
3+ years leading cross-functional delivery across multiple teams and dependencies with strong stakeholder communication.
Strong hands-on experience with Jira for delivery execution and reporting; experience coordinating releases and change management in controlled environments.
Experienced delivery leader skilled in managing multiple cross-functional teams and complex dependencies in Agile or hybrid environments.
Proven ability to drive alignment and influence without authority within a matrixed organization and regulated settings.
Familiar with ServiceNow platform initiatives, API integrations, and applying AI-enabled tools to enhance program management workflows and delivery governance.