Lead Technical Program Manager -Solution Analyst
JPMorgan Chase & Co. (company site, opens in a new tab)8+ yrsBengaluruOn-siteDirect career pageEst. 35–55 LPA
Posted on 8 Sept
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Job description
Structured overview of role & requirements
About This Role
- Lead end-to-end delivery of strategic platform initiatives within the Infrastructure Platforms team, focusing on improving service experience and operational efficiency.
- Own delivery for a portfolio of ServiceNow initiatives including new capabilities, integrations, enhancements, and platform modernization.
- Manage cross-functional teams, dependencies, and risks in a matrixed, regulated environment with strong governance and delivery predictability.
Minimum Requirements
- 5+ years of formal training or certification on technical program management concepts.
- 8+ years of experience in delivery, program, or technology/platform management roles delivering complex initiatives end-to-end.
- 3+ years leading cross-functional delivery across multiple teams and dependencies with strong stakeholder communication.
- Strong hands-on experience with Jira for delivery execution and reporting; experience coordinating releases and change management in controlled environments.
Ideal Candidate Profile
- Experienced delivery leader skilled in managing multiple cross-functional teams and complex dependencies in Agile or hybrid environments.
- Proven ability to drive alignment and influence without authority within a matrixed organization and regulated settings.
- Familiar with ServiceNow platform initiatives, API integrations, and applying AI-enabled tools to enhance program management workflows and delivery governance.