Support Engineer 2 - BY Category Management/ BY CATMAN/ SQL/ Azure
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Job Description
Structured overview of role & requirementsAbout This Role
Implement and provide solutions for Blue Yonder Category Management products, managing at least one or two full cycle implementations.
Maintain and support customer projects, handling environmental, product-related, and integration issues including Azure-based architecture and migrations.
Coordinate between Consulting, Support, and Cloud Services teams for smooth product implementation, upgrades, and incident resolution within specified product/project PODs.
Minimum Requirements
3-5 years of work experience with Blue Yonder products and Azure environment understanding.
Proficiency in Oracle SQL, PL/SQL, Shell scripting; knowledge of Control-m and batch scheduling tools on Azure.
Good knowledge of Oracle RDBMS concepts and administration; familiarity with REST and SOAP web services integrations.
Willingness to work flexible hours and travel for short durations as required.
Ideal Candidate Profile
Experienced in full cycle implementations of Blue Yonder Category Management products and product architecture on Azure.
Capable of managing technical-functional system interactions including data migration from Oracle to SQL Server.
Skilled in incident resolution, service improvement processes, and integration design review, with ability to work across multiple technical teams.