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Metro mid-level content/editorial role with generic skills and moderate brand increases applicant competition.
Core editorial and QA skills transfer across industries, though marketplace/deals experience moderately favors fit.
Requires senior content experience, AI/tool fluency, US-shift availability and HTML skills, implying medium strictness.
Own end-to-end quality assurance and editing of AI-generated content to ensure accuracy, trustworthiness, and brand alignment before publishing.
Resolve content escalations from Sales, Merchant Service, and Customer Service by directly fixing titles, descriptions, images, and fine print rather than just flagging issues.
Provide structured feedback to improve AI content tools, create policies and SOPs from recurring issues, and coordinate cross-functionally to track quality metrics and implement automation prioritization.
Bachelor's degree in Marketing, Communications, Journalism, or related field.
Senior experience in content, editorial, or content QA with emphasis on high volume and accuracy.
Availability to work aligned with United States shift hours.
Proven exceptional editing and proofreading skills with advanced English proficiency (C1–C2).
Experienced in managing high-volume content QA and editing processes with end-to-end ownership and resolution responsibility.
Comfortable working alongside and calibrating AI content tools in a fast-changing, high-automation environment.
Skilled at analyzing defect patterns, producing actionable feedback, and leading quality improvement initiatives across multiple teams and functions.