Risk and Fraud Operations- DGM/GM
Paytm Payments Services Limited (Paytm Payments) (company site, opens in a new tab)10+ yrsNoidaOn-siteDirect career pageEst. 30–50 LPA
Posted on 8 Sept
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Job description
Structured overview of role & requirements
About This Role
- Lead design and enhancement of Operational Risk Management framework covering payment products, merchant acquiring, cross-border payments, and outsourced operations.
- Manage end-to-end outsourcing risk governance including vendor due diligence, risk assessment, SLA monitoring, and regulatory compliance with RBI Outsourcing Guidelines.
- Drive enterprise-wide risk initiatives, prepare board-level risk reporting, and lead regulatory, internal, and external audit engagements related to operational and third-party risks.
Minimum Requirements
- 10+ years experience in Operational Risk, Outsourcing Risk, Enterprise Risk, Risk Governance, or Internal Audit.
- Domain experience in Banks, Payment Aggregators, Payment Gateways, Fintechs, or Digital Payments organizations is mandatory.
- Strong understanding of RBI Outsourcing Guidelines and PA Master Directions 2025, KYC, merchant onboarding, and third-party risk management.
- Knowledge of payment network compliance, Merchant Category Codes, cross-border payments risk, and operational risk frameworks (RCSA, KRIs) required.
Ideal Candidate Profile
- Experience working cross-functionally with Business, Compliance, Technology, Information Security, and Audit teams in regulated payments environment.
- Familiarity with technical risk analytics tools such as SQL or Python for reporting and data analysis.
- Proven ability to manage large-scale risk governance programs including regulatory inspections and audit management.