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Tier-1 brand, mid-level generalist role in metro with broad operational remit increases applicant competition.
Strong bias toward enterprise, regulated technology operations limits cross-industry transferability.
Explicit years, leadership, regulated financial services experience, and specific operational governance skills make shortlisting highly strict.
Lead CTO-wide Problem Management, Incident Management, Change Operations, Vulnerability Management, Capacity Management, and Backup Governance to improve service stability and reduce operational risk.
Manage and coach a team responsible for driving reduction of recurring incidents, systemic issues, and vulnerability exposure across application, infrastructure, cloud, network, cybersecurity, and platform domains.
Own governance for high-risk changes and technology resiliency efforts, using operational data to identify risks, influence roadmaps, and ensure permanent engineering fixes.
5+ years of Technology Business Systems or equivalent experience via work experience, training, military, or education.
2+ years of leadership experience.
Experience in large, complex financial services or regulated technology environment preferred but not explicitly mandatory.
Not explicitly mentioned: mandatory degree requirements, notice period, or strict location constraints.
Experienced leader with a strong technical background in enterprise infrastructure, cloud platforms, application engineering, cybersecurity, SRE, or enterprise technology operations.
Proficient in managing and improving Problem Management, Incident Management, Change Management, Vulnerability Management, Technology Resiliency, and Capacity Management within complex enterprise environments.
Skilled at driving operational improvements using incident trends, vulnerability data, and resiliency insights while managing cross-functional teams and stakeholder relationships in a matrixed organization.