Back
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Tiered SaaS brand, metro location, and a common mid-senior Salesforce role drive high competition.
Role demands Salesforce-specific administration, Apex, and cloud integrations, making background fit highly domain-specific.
Explicit 6+ years and mandatory Salesforce, Apex, integrations, and ITIL requirements indicate high strictness.
Provide production support and administration for Salesforce Sales Cloud, Service Cloud, and Revenue Cloud applications and related integrations.
Troubleshoot and resolve application, data, and user issues promptly while maintaining system stability and operational excellence.
Collaborate with development and cross-functional teams to support ongoing application enhancements, drive process improvements, and maintain support documentation.
6+ years of experience in Salesforce Administration, Application Support, or Production Support.
Hands-on expertise with Salesforce Sales Cloud, Service Cloud, and Revenue Cloud.
Proficient in Salesforce security model, SOQL, Data Loader, Apex debugging, Flows, Workflows, reports, dashboards, and integrations (REST/SOAP APIs).
Experience with ITIL processes (Incident, Problem, Change Management).
Experienced in fast-paced, high-collaboration environments supporting enterprise Salesforce CRM applications.
Skilled in technical troubleshooting and operational support across Salesforce platforms including AI-driven automation and operational workflows.
Capable of working independently with strong stakeholder management and communication in global support settings.