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Strong employer brand, generic Operations Manager title, metro location, and broad non-niche skillset drive high competition.
Medium—skills are partially transferable but require specific Power Platform and ITSM/domain knowledge.
Moderate strictness due to required Power Platform, ITSM, and governance experience but no explicit years specified.
Manage end-to-end operations of Microsoft PowerPlatform low-code/no-code solutions for Finance stakeholders, ensuring stability and SLA compliance.
Coordinate technical teams, vendors, and business stakeholders for infrastructure and service management.
Lead onboarding, transition, and offboarding of PowerPlatform applications following ITIL and ITSM processes including Incident, Change, and Problem Management.
Experience managing PowerPlatform or similar low-code/no-code platform operations: Not explicitly mentioned in the JD.
Experience with ITIL or ITSM frameworks and tools such as CMDB, ServiceNow, CESAR: Implied but not explicitly quantified.
Work Experience Required: Not explicitly mentioned in the JD.
Notice Period: Not explicitly mentioned in the JD.
Experienced in managing cross-functional teams and coordinating between technical and business stakeholders in a service operations context.
Familiar with infrastructure components, service accounts, permissions, and governance in PowerApps environments.
Capable of driving continuous process improvement within ITSM frameworks specifically related to hyperautomation or digital finance solutions.