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Specialized network role at a Tier-1 firm in Bengaluru yields moderate candidate competition.
Networking operations skills are technical yet transferable across industries, so background sensitivity is medium.
Mandatory CCNA and vendor-specific networking, shift requirements, and tooling expectations make shortlisting strict.
Monitor and troubleshoot incidents related to global network infrastructure and services to ensure optimal performance and uptime.
Act as first responder for incident management, organizing response and escalating network tickets as needed to meet SLAs.
Collaborate with internal IT teams, 3rd party service providers, and vendors for network maintenance, upgrades, and network equipment commissioning/decommissioning.
CCNA or equivalent certification mandatory (must be obtained within 6 months of joining if not already certified).
Hands-on experience in routing and switching protocols such as TCP/IP, OSPF, BGP, including Cisco and Arista network equipment diagnostics.
Work Experience Required: Not explicitly mentioned in the JD.
Willingness to work weekend shifts and ability to multitask handling multiple network alerts.
Experienced in incident response and first-level network troubleshooting in a 24/7 operational network environment.
Familiarity with Palo Alto/Fortinet firewall operations, monitoring tools like SolarWinds/Splunk, and understanding of cloud (GCP) and IT infrastructure concepts.
Proficient in vendor and multi-stakeholder coordination for network operations and standard change implementations.