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Tier-1 bank, generalist operations role in a metro with broad skill requirements increases candidate competition.
Role requires banking operational procedures, regulatory awareness and transaction experience, limiting cross-industry transferability.
Explicit 1-3 years requirement, banking operations experience preferred, and night-shift availability increases screening rigor.
Provide day-to-day operations support including record maintenance, account opening, and liaison between operations staff, relationship managers, project managers, custodians, and clients.
Follow established procedures to complete complex assignments, lead special projects, train new hires, and allocate work within the team as needed.
Conduct basic analysis, research, and workflow management supporting a broad range of banking products and services while mitigating organizational risks and ensuring compliance.
1-3 years of relevant experience in a business office or operational environment; retail banking operations experience preferred.
Proficient computer and math skills focused on complex databases and spreadsheets.
High School diploma or equivalent.
Flexible to work night shifts.
Experienced in operational procedures, internal controls, and regulatory requirements relevant to financial services operations.
Capable of handling complex assignments independently with attention to detail and problem-solving skills.
Strong verbal and communication skills to liaise effectively across multiple stakeholders and teams.