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Job Description
Structured overview of role & requirementsAbout This Role
Provide cross-team technical support by analyzing, debugging, and resolving print and electronic communication issues involving Smartcomm/Quadient and mainframe systems.
Lead strategic support initiatives to integrate technology support with business objectives, ensuring scalability and alignment with organizational goals.
Customize and develop client-specific code, configure systems, and collaborate with product teams to implement effective technical solutions.
Minimum Requirements
4-6 years of technology work experience with 1-2+ years specifically in print and electronic communications.
Bachelor's degree required, preferably in Computer Science or related discipline.
Experience with Smartcomm OR Quadient Inspire and Scaler is mandatory.
Proficiency in cloud technologies (AWS, EC2), infrastructure automation tools (Linux commands, server debugging), and data formats (JSON, XML, CSV).
Ideal Candidate Profile
Experienced in supporting and customizing client-facing print and electronic communication platforms across multiple technologies and teams.
Capable of leading complex problem-solving initiatives and collaborating with product teams to enhance solution design and implementation.
Comfortable operating in fast-paced Agile environments, demonstrating advanced technical debugging skills and strategic alignment of IT solutions with business needs.