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Mid-level Bengaluru Salesforce account role with niche partner experience yields moderate competition.
Requires specific Salesforce partner/ecosystem experience and Kannada/Hindi fluency, so background fit sensitivity is high.
Explicit 5–10 years, mandatory Salesforce partner experience, and language fluency create high shortlisting strictness.
Manage and grow strategic Salesforce customer accounts, ensuring alignment of Salesforce solutions with business objectives and driving account expansion.
Own customer renewals, commercial negotiations, and revenue forecasting while resolving escalations and maintaining customer satisfaction.
Collaborate with Delivery Managers, Solution Architects, and Sales teams to ensure successful project execution and conduct quarterly business and account health reviews.
5 to 10 years of experience in Key Account Management, Customer Success, Enterprise Sales, or Account Management within the Salesforce ecosystem.
Experience working with Salesforce Consulting Partner, Salesforce ISV, Salesforce SI, or organizations delivering Salesforce implementation/managed services.
Strong understanding of Salesforce products/platforms, CRM, SaaS, and enterprise software business models.
Fluent in Kannada, Hindi, and strong English communication skills.
Proven track record in strategic account management and revenue growth with enterprise or mid-market Salesforce customers.
Experience coordinating across technical, delivery, consulting, and sales teams in Salesforce implementation and post-implementation support.
Comfortable working independently and managing geographically distributed customers and remote teams.