Senior Business Analyst / Business Analyst - ServiceNow
EPAM Systems, Inc. (company site, opens in a new tab)5–10 yrsChennaiOn-siteDirect career pageEst. 12–22 LPA
Posted on 7 Sept
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Job description
Structured overview of role & requirements
About This Role
- Lead requirements gathering, scope definition, and governance documentation for a ServiceNow rollout program.
- Manage schedules and coordinate across engineering, QA, product teams throughout the software development lifecycle, acting as scrum master.
- Anticipate risks, communicate status to stakeholders, and coordinate release schedules and milestones in a fast-paced environment.
Minimum Requirements
- 5 to 10 years of broad IT experience with at least 4 years in Business Analysis or related technical domains.
- Minimum 1 year of experience supporting a ServiceNow implementation, including knowledge of ITSM, ITOM, and HRSD modules.
- Experience with Agile methodologies and background as a scrum master managing development sprints.
- Bachelor's degree in a technical field or equivalent practical experience.
Ideal Candidate Profile
- Experienced in leading end-to-end program execution involving multiple engineering teams in Agile environments.
- Comfortable bridging technical and non-technical stakeholders to translate requirements effectively and manage cross-functional collaboration.
- Skilled in maintaining tight scope control and proactive risk management within fast-paced, evolving projects.