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High: Tier-1 employer, metro location, mid-level generalist production-support role with broad requirements.
Medium: core DevOps skills are transferable, but banking production processes add domain-specific bias.
Medium: requires specific production support and incident management skills though no explicit years or certifications.
Design, develop, test, and deliver software components independently following SDLC and Agile principles.
Maintain and improve production support through monitoring, incident management, and automating repetitive tasks.
Collaborate with development teams on API design, production standards, and data model coverage improvements.
Basic knowledge of CI/CD practices.
Experience with production support including Level 2/Level 3 incident management and maintaining production run books.
Understanding of Unity process flow and PROD principles.
Work Experience Required: Not explicitly mentioned in the JD.
Comfortable working independently in an Agile product development environment and participating in team ceremonies.
Skilled in operational production support, identifying recurrent issues, and recommending automation for efficiency.
Effective communicator with ability to liaise between customers, stakeholders, and partners regarding production status and incidents.